ACCEPTANCE OF TERMS
Your access to and use of Dr Ellie Sateei (the “Website”) is subject exclusively to these Terms and Conditions. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website, you are fully accepting the terms, conditions, and disclaimers contained in this notice. If you do not accept these Terms and Conditions, you must immediately stop using the Website.
The contents of the Website do not constitute advice and should not be relied upon in making or refraining from making any decision.
CHANGES TO WEBSITE
Dr Ellie Sateei reserves the right to change or remove (temporarily or permanently) the Website or any part of it without notice, and you confirm that Dr Ellie Sateei shall not be liable to you for any such change or removal. Dr Ellie Sateei also reserves the right to change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change.
LINKS TO THIRD-PARTY WEBSITES
The Website may include links to third-party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites, and you acknowledge and agree that we are not responsible for the content or availability of any such sites.
DISCLAIMERS & LIMITATION OF LIABILITY
The Website is provided on an “as is” and “as available” basis without any representation or endorsement made and without warranty of any kind, whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security, and accuracy.
To the extent permitted by law, Dr Ellie Sateei will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website.
Dr Ellie Sateei makes no warranty that the functionality of the Website will be uninterrupted or error-free, that defects will be corrected, or that the Website or the server that makes it available are free of viruses or anything else that may be harmful or destructive.
Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of Dr Ellie Sateei for death or personal injury as a result of the negligence of Dr Ellie Sateei or that of its employees or agents.
PRIVACY & COOKIES
If you wish to opt-out of our placing cookies on your computer, please adjust your internet browser’s settings to restrict cookies as detailed in your internet browser’s help menu. You may also wish to delete cookies which have already been placed. For instructions on how to do this, please consult your internet browser’s help menu.
APPOINTMENT BOOKING & CANCELLATION POLICY
If you are a new patient, please choose 'Initial Consultation'.
An initial consultation fee of £195 is payable upon booking. If you receive any treatment on the day of your appointment, this fee will be deducted from your treatment cost.In the event of cancellation, a small fee of £3 will be deducted from the refunded deposit to cover payment processing administrative costs.
If you are an existing patient, please choose the type of appointment required.
A £95 deposit is required to secure your booking and will be deducted from any treatments you receive at your appointment.In the event of cancellation, a small fee of £3 will be deducted from the refunded deposit to cover payment processing administrative costs.
A 72 hour cancellation policy applies - if you cancel within 72 hours of your appointment your payment will be forfeited.
Please note that we do not accept American Express (Amex) cards as a payment method for appointments and treatments.
Please note, upon arrival for every appointment at our clinics, you will be required to complete and sign a consent form.
The Site contains information about the services offered by Dr Ellie Sateei at our clinics. The content provided on the Site is for informational purposes only and is not intended to be or to be used as a substitute for medical advice.
Neither medical advice nor medical devices are made available through the Site. The content of the site and the products available for sale are not intended to be and should not be used as a replacement for the advice of your doctor or other medical professionals. No doctor-patient relationship is created between you and Dr Ellie Sateei by your use of the Site or our supply of products to you.
If you require medical advice, diagnosis, or treatment, please promptly contact your doctor or other qualified medical professionals.
Please note that listed prices on printed and online materials are intended as a guide and should be confirmed at the time of the consultation itself.
Our treatments are tailored to your unique requirements. If necessary, modifications can be made. Review appointments are available only within 2 weeks after your initial treatment.
All procedures and products carry risks both for expected adverse effects and true complications which you have consented to. Some people may be at greater risk of complications. All our patients are requested to contact us directly as soon as possible should they experience any adverse effects and/or complications, and we shall offer you the next available appointment for your review, photography, and strategy formulation. Should a complication be more serious, and you wish to treat it yourself through the NHS or privately, please inform us of your decision. Should we also feel that you may need to be seen by the NHS, we may be able to support with recommendations and arrangements within the NHS, or if you wish privately, then this shall be at your own cost.
Please note that we do not offer a refund or transfer of payment in the event of any side effect (including but not limited to redness, bruising, swelling, itching, tenderness) or rare complications (including but not limited to hypo/hyperpigmentation, infection, allergy, tissue injury, nerve injury, vascular injury, necrosis, scarring, etc).
Prior to any treatment, it is the patient’s responsibility to provide us with all relevant medical information. Dr Ellie Sateei will not be liable for any damage that occurs due to the patient’s failure to disclose all information.
Prior to and after all treatments, it is the patient’s responsibility to fully comply with all instructions/information/guidance provided to them by Dr Ellie Sateei regarding the care required.
Dr Ellie Sateei, and her team will not be liable in contract or otherwise for any economic/financial loss or for any other indirect or consequential loss or damage arising out of or in connection with its provision of any goods and/or services to the patient.
If any of these Terms and Conditions should be determined to be invalid, illegal, or unenforceable for any reason by any court of competent jurisdiction, then such Term or Condition shall be severed, and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.
These Terms and Conditions shall be governed by and construed in accordance with the law of England, and you hereby submit to the exclusive jurisdiction of the English courts.